Introduction
Vital Visibility (Pty) Ltd (“Vital Visibility”, “we”, “us”) is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, store, and protect your personal data in accordance with South Africa’s Protection of Personal Information Act (POPIA).
What Information We Collect
We collect information that is necessary to provide our services and respond to your enquiries, including:
- Contact details such as your name, email address, phone number and practice information.
- Service preferences and budget information when you request a quote or consultation.
- Technical data such as IP address and browser type when you visit our site (collected via cookies and analytics tools).
How We Use Your Information
Your information is used to:
- Respond to your enquiries and schedule strategy calls.
- Provide and manage our services, including project planning and communications.
- Send you updates, marketing materials, or promotional offers only with your consent.
- Improve our website and services through analytics and user feedback.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. If you would like us to delete your data, please contact us using the details below.
Cookies and Analytics
We use cookies and similar technologies to collect anonymous usage statistics and to improve your experience. Non‑essential cookies are disabled by default until you provide consent via our cookie banner. You can update consent anytime via ‘Cookie Preferences’ at the bottom of the page.
POPIA Notice
Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or request deletion. To exercise these rights, please contact us at jack@vitalvisibility.co.za.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: jack@vitalvisibility.co.za
Phone: +27 81 095 8672
Company Reg #: 2025/626274/07
Last updated: September 2025